Terms, Conditions, and Guidelines.
These Terms, Conditions, and Guidelines are presented to all prospective clients to provide clarity concerning the conditions under which Sirius White offers and conducts his services to clients and to provide guidance on how to get the most from each session.
All prospective clients are instructed to read this page and by continuing to book, pay for, and attend a session with Sirius, you agree to be bound by these Terms, Conditions, and Guidelines.
General Disclaimer: Sirius White provides a service to clients that is designed to help clarify their thinking, not direct it.
Sirius White is not a qualified financial, tax or legal advisor, and any answers you receive from Sirius White shall not be construed as financial, legal or tax ‘advice’.
The guidance Sirius White provides is based on his own extensive life experience. All actions and decisions clients take as a result of attending a session with Sirius White are theirs alone.
All consequences that befall clients as a result of the decisions or actions they take are borne solely by themselves.
Neither Sirius White, his staff, companies or any other affiliated entities assume any liability whatsoever for the decisions or actions taken by clients.
Terms & Conditions:
1. Sirius White only accepts clients for the provision of services who:
a) are aged 23 years or over
b) can afford to pay the fee without experiencing financial hardship as a result
c) have paid for their session in full prior to the session
d) agree to not record any part of their session via any electronic means (notepad and pen are fine and encouraged)
e) agree to be bound by these Terms, Conditions, and Guidelines
2. If, after accepting a client for the provision of services it becomes evident that they do not meet the criteria mentioned in article 1, Sirius White reserves the right to withhold or cancel services without notice.
3. Sirius White provides insights to clients on a range of topics, most of which are detailed on the Application Form that all clients complete prior to receiving these Terms & Conditions. Whilst this list is comprehensive, it is not exhaustive, and Sirius White may be able to provide insights on other topics not listed. However, the following topics are completely excluded from Sirius White sessions and will never be discussed with a client:
a) Domestic or any other form of abuse
b) Mental or physical wellness
c) Any illegal activities (including tax evasion)
d) Financial hardship or poverty
e) Any other topic that could reasonably be deemed inflammatory
f) Trading
4. If at any time during a mentoring session a client repeatedly attempts to discuss topics that are on the excluded list mentioned in article 3, Sirius White reserves the right to immediately cancel or curtail the session and withdraw all services to that client.
5. If a client can no longer attend a session, they are permitted to rearrange their session free of charge if they provide at least 24 hours’ notice prior to the original appointment date/time. The client can do this by sending their request via email to: siriuswhite@mac.com Any client wishing to rearrange their session with less than 24 hours’ notice will be charged an administrative cost of 20% of their original session fee. This is because it is too short notice to allow another client to take the cancelled time slot.
6. No refunds will be made to any client who wishes to cancel their session.
7. Sirius White reserves the right to curtail, cancel or refuse the provision of his services to anyone, without notice but with a full refund.
Guidelines for your sessions:
The following guidelines are provided to help you get the most out of your sessions with Sirius White. It is vital that you take all necessary steps to ensure that you are fully prepared for your session and that you have created an appropriate environment to productively participate in your session.
Documentation / Facts:
Please ensure that you have collated all relevant documentation and/or facts that you wish to discuss with Sirius White prior to your session. This includes as much detail as possible that may be required in order for Sirius White to assist you as best he can. The more information you provide, the better your expected results.
Technical equipment:
Your sessions will be conducted via Zoom video call. In order to achieve the best experience possible please ensure that:
• You are using a digital device that is capable of establishing a strong internet connection
• You test your equipment prior to your session and ensure that your video / audio / headphones / mic are all fully operational
• You will be using a stable and fast internet connection that is capable of hosting a video conference call
• Where at all possible, please request that others in your household minimise their use of the Wi-Fi during your session. This is the main challenge for clients on calls with Sirius White where the connection may lag or drop due to high activity on the client’s network. Sirius White always uses a high-speed internet connection and also has a backup connection.
• Sirius White recommends that you use a laptop or large screen for your session (where possible). This is because Sirius White often shares his screen with you, as well as provides links to appropriate reference material. This can sometimes be challenging when you are using a phone screen (a large tablet screen is also suitable where a laptop is not available).
Environment:
Please ensure that you will be in an environment where you will not be disturbed by any external distractions. You should consider:
• Turning off your phone (or placing on silent)
• Silencing any notifications on the device you will be using for the video call
• Using a room where you can close the door, have complete privacy and be undisturbed
• Ensure that there is no one else in the room with you (unless you have a partner attending the session and this has been agreed prior to the session)
• If you have any members of your household that require supervision, please ensure this has been arranged for them whilst you are attending your session